You have the right to cancel your purchase within 14 calendar days of receiving your order.

To exercise the right of withdrawal you must notify us of this fact in the email or by postal mail to the address Calle Anabel Segura, 7 28108 Alcobendas (Madrid) to the attention of SkyTech Online.

The shipment will be freight prepaid. Any material sent to Skytech Online for its return at due cost will be rejected at destination.

In order to comply with the withdrawal period, it is sufficient that the communication relating to the exercise by this party of this right be sent before the corresponding deadline expires.

Consequences of the withdrawal

In case of withdrawal, we will refund all payments received from you, without any undue delay and, in any case, no later than 14 calendar days from the date on which you informed us of your decision to withdraw from the present contract. We will proceed to make such refund using the same means of payment used by you for the initial transaction.

You must return or deliver the goods directly to us, without undue delay and, in any case, no later than within 14 calendar days from the date you notify us of your decision to withdraw from the contract. The deadline will be considered fulfilled if the goods are returned before the end of that period. You must assume the direct cost of returning the goods.

You will only be responsible for the decrease in the value of the goods resulting from handling other than that necessary to establish the nature, characteristics and operation of the goods.

Exceptions to the right of withdrawal

The right of withdrawal will not be applicable to:

1. Goods made according to the specifications of the consumer and user or clearly personalized.

2. Products with damage caused by the buyer.

3. Goods that may deteriorate or expire quickly.

4. Sealing goods that are not fit to be returned for reasons of health protection or hygiene and that have been unsealed after delivery.

5. Sound or video recordings sealed or computer programs sealed that have been unsealed by the consumer and user after delivery.

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